Shipping & Return Policy

U.S. Shipping Rates

Standard Shipping
• $9.00 flat shipping fee for Stikii Shoes with or without Stik-Ems
• $5.00 flat shipping fee for just Stik-Ems
• Includes all 50 States in the U.S., P.O. boxes, APO/FPO addresses and U.S. Territories

Express Shipping
• $19.95 flat rate with no quantity limits
• Not available for P.O. boxes, APO/FPO addresses and U.S. Territories

Estimated Delivery Times

• Standard Shipping: 4 to 10 business days
• Express Shipping: 3 to 6 business days
• Please allow additional time for shipments to Alaska and Hawaii, APO/FPO addresses and U.S. Territories

Shipping Notifications
We will send you notifications to keep you up-to-date on where your package is. Once you place an order, you will receive an order confirmation message. We’ll also send a notification once your order leaves our warehouse.

International Shipments
At this time, Stikii.com does not ship to addresses outside the United States.

Return Policy

If you’re not happy with your Stikii.com purchase for any reason, you may return unworn item(s) and in the same condition that you receive within 30 days of shipment for a refund. Please contact us by email at customerservice@stikii.com.

Refund Process and Timeframe
Stikii.com processes most returns within 14 business days of receiving the returned merchandise to our warehouse. You will receive an email confirmation once your return is processed.
Important: Once we initiate the credit for your return, the credit/debit card company that issued the credit determines the date the refund will post to your account. It may take up to two billing cycles for the credit transaction to appear on your statement. For exact posting dates, please contact your credit/debit company directly.

Exchanges
If you would like the same shoe in another size or style, simply contact us via customerservice@stikii.com and return it in an unworn condition. We cannot guarantee that inventory will be available when exchanging another pair..